Booking Details
How do I book my first session?
You can easily book online through our portal. Simply select a service, choose a time that fits your schedule, and complete the portal login process. We will confirm your appointment via email within 24 hours. If you would like to contact us before you book, please send us an email support@anamcaracounselling.au
What should I expect in the intake process?
Once booked, you'll receive an initial intake email. This includes a client intake form and consent agreement. It is important that you complete the intake form and read the consent agreement. The consent agreement outlines the terms of my practice, your rights and my responsibilities to you. At our first session I will invite you to ask any questions about the agreement before signing it.
How long are the sessions?
Standard counselling sessions are 50 minutes long. This allows for focused therapeutic work while leaving time for admin and transition between clients.
What is your cancellation policy?
I require at least 24 hours' notice for cancellations or rescheduling. This allows me to offer the time to other clients who may be waiting for support. The client portal allows you to cancel/reschedule your booking upto 24 hours before your appointment. Late cancellations, under 24 hours notice, will be charged at full cost.